We are looking for a friendly hotel front desk(NIGHT SHIFT) to be responsible for welcoming guests, managing online and telephonic bookings. The front desk agent will assist guests with inquiries, problems, and complaints.
Hotel Front Desk Responsibilities:
Checking guests in and out.
Receiving and managing reservations made online and telephonically.
Verifying guests' payment methods during check-in.
Assigning rooms to guests
Providing guests with information about the hotel.
Laundry
Maintaining cleanliness of the hallway/ common areas/ lobby/entrance